Terms and Conditions

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Terms and Conditions

Effective Date:02/08/2024

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Welcome to Herbal Intentions. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, please do not use our website.

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We refer to Herbal Intentions.
You refer to the user or customer accessing our website.

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You must be 18 years old to use this website and purchase products.

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and all activities under your account.

We strive to provide accurate product descriptions. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.

All prices are listed in Australian currency and are subject to change without notice. Unless otherwise expressly stated, all amounts payable through your use of this Site are expressed to be inclusive of GST. For these purposes, the term "GST" has the meaning given to it in the A New Tax System (Goods and Services Tax) Act 1999 (Cth). Prices do not include applicable shipping costs.

We reserve the right to refuse or cancel any order for any reason.

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Credit and debit card payments

We accept PayPal and credit card Payment and must be made in full at the time of purchase. 

You will receive an order confirmation email once your order has been processed.

It is not necessary to have a Stripe or Paypal account in order to make a purchase on this Site. All major credit cards and debit cards are accepted. Please note that we may be unable to accept credit cards issued by banks outside of Australia in some cases. Additional transaction fees may apply if paying by credit card, in which case the additional charges will be specified at checkout.

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Security

While Stripe Payments, Paypal and our website hosting providers employ secure technology for transactions with our customers, we will not be responsible for any damages, including consequential losses (whether direct or indirect), that may be suffered by a customer whose credit or debit card or bank account information is used in a fraudulent or unauthorised manner by any person other than the Company.

The Company may request further information from you, such as a copy of your credit card and/or other identification documentation, as part of our internal validation procedures. These procedures help protect bank and credit card account holders from online fraud. Until your order has passed our internal fraud prevention checks, your order will remain on pending status. If further information is requested and you do not provide the requested information within such time as the Company considers appropriate at its discretion, your order will be cancelled and, if your payment has been received, it will be refunded back to you.

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We ship to All Australian states. Shipping costs and delivery times vary depending on the destination.

We aim to deliver products within the estimated timeframes, but we are not liable for any delays.

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See our refund and return policy

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Disclaimer of Warranties

All products are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the extent permitted by law and subject to clause 5, all conditions or warranties (whether express or implied by statute or common law or arising from conduct or by previous course of dealing or trade custom or trade usage or otherwise) as to the quality of the goods or their fitness for any particular purpose (even if that purpose is made known expressly or by implication to Herbal Intentions) are hereby expressly excluded.

Any advice, recommendation, information, assistance or service provided by Herbal Intentions in relation to the good sold is given in good faith, is based on our own knowledge and experience and shall be accepted without liability on the part of Herbal Intentions, and it shall be the responsibility of the Customer to confirm the accuracy and reliability of the same in light of the use to which the Customer makes or intends to make of the goods.

Without limitation to the foregoing, we makes no representation, and provides no warranty or guarantee, that the Customer will achieve any particular results from the provision of the goods.

To the fullest extent permitted by law, Herbal Intentions shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.

Privacy Policy

Your use of our website is also governed by our [Privacy Policy], which is incorporated into these terms by reference.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes acceptance of the new terms.

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Contact Information

If you have any questions about these terms and conditions, please contact us at:

Herbal Intentions 

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